Privacy Policy

All Digital Consulting collects personal information you provide directly, such as your name, email address, phone number, and company name when you contact us, request a service, or submit a ticket. We also collect technical information automatically, including IP addresses, browser type, device information, and browsing activity on our website.

When you engage our managed IT services, we may collect system configuration data, network performance metrics, and security logs as necessary to provide and maintain your IT infrastructure.

We use collected information to provide, maintain, and improve our IT services; communicate with you about service requests, security alerts, and account updates; respond to your inquiries and provide customer support; comply with legal obligations and regulatory requirements; and protect the security of your systems and data.

All Digital Consulting does not sell your personal information to third parties. We may share information with service providers who assist us in operating our business, including cloud hosting providers, communication platforms, and monitoring tools. We may also disclose information when required by law, to protect our rights or the rights of others, or in connection with a business transaction such as a merger or acquisition.

We implement industry-standard security measures to protect your personal information and data, including encryption, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We maintain physical, electronic, and procedural safeguards in compliance with applicable regulations.

We retain your personal information and service data for as long as necessary to provide our services, fulfill the purposes outlined in this policy, or comply with legal obligations. When information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, delete, or restrict processing of your information. You may opt out of marketing communications at any time. To exercise these rights, contact us at support@joliet.tech. We will respond to verified requests within the timeframe required by applicable law.

All Digital Consulting does not knowingly collect personal information from children under the age of 16. If we learn that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. As stated above, we do not sell personal information. Submit requests to support@joliet.tech.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website and updating the Last Updated date. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: All Digital Consulting, 3033 W. Jefferson St Suite 201, Joliet, IL 60435, support@joliet.tech, (815) 828-6200.